Return policy

Eligibility for Returns

Timeframe: Items can be returned within 14 days of delivery.

Condition: Items must be in new, unworn, unwashed, undamaged, and unaltered condition with all original tags and packaging.

Specific Categories and Requirements

Clothing, Formal: Must meet general return conditions & will be inspected for signs of alteration.

Shoes, Bags & Accessories: Must be returned to their original condition with all accessories and packaging.

Other Categories: Items must meet general return conditions.

Non-Returnable Items

Certain items, like bodysuits, lingerie, underwear, jewelry, cosmetics, and customized items, cannot be returned or exchanged.

Quality Check
1. Items are inspected upon arrival at the warehouse.
2. If an item does not meet return requirements, the return will be rejected, and the item will be sent back to you at your expense.
3. In some cases, a refund may be offered instead of returning the item.

Return Shipping Fee

First Return: Free shipping on your first return package.

Additional Returns: A $7.99 fee will be deducted from your refund for additional returns within the same order. For damaged or defective items, contact Chic Angle Customer Service within 24 hours of receipt.

This policy helps ensure that returns are handled efficiently while maintaining the quality of products.

Refund Policy

Refund Process: Refunds are issued only after the returned item has been received at the warehouse, postmarked within 14 days of delivery, and has passed the quality check.

Timing: Refunds for eligible items will be processed within 10 business days after the return is received. The refund will be credited to the original payment method or to your Chic Angle Wallet, depending on your preference.

Due to potential transportation delays, an additional 3-5 days may be required for the refund to be processed.

Shipping Fees: The original shipping fee, if applicable, is non-refundable.

Customer Support: For any issues with your return, contact Customer Support within 14 days of your purchase date.

This policy ensures that refunds are handled promptly and fairly, with clear guidelines on processing times and conditions.